At Omni Accessories, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, you can return it in accordance with the following policy:

1. Return Eligibility

• Timeframe: You may return items within 14 days of receiving your order.
• Condition: Products must be unused, in their original packaging, and in the same condition as when received.
• Proof of Purchase: A valid receipt or order confirmation is required for all returns.

2. Non-Returnable Items

Certain items cannot be returned, including:

• Opened or used products
• Items damaged due to misuse or negligence
• Sale or clearance items (unless defective)

3. Return Process

To initiate a return:

1. Contact our customer service at [Insert Contact Email or Phone Number] within 14 days of receiving the product.
2. Our team will provide instructions and a return authorization.
3. Package the product securely and ship it back to us at [Insert Return Address].

4. Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 7-10 business days and credited back to the original payment method.
• Shipping costs are non-refundable unless the product is defective or there was an error on our part.

5. Exchanges

• We only replace items if they are defective or damaged. If you need an exchange, contact us within 14 days of receiving the item.
• Exchanges will be processed after we receive the original product.

6. Return Shipping Costs

• Customers are responsible for return shipping costs unless the product is defective or the wrong item was shipped.
• We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee we will receive your returned item.